Retail Presales Solutions Engineer: Demos & Solutions

EPIND Epicor India

United States

Remote

USD 118,000 - 144,000

Full time

3 days ago
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Job summary

Epicor is seeking a Presales Solution Engineer for the Retail sector to support the sales team with in-depth technical knowledge of our products in retail use cases. You will prepare and deliver software demonstrations, document processes, and analyze workflows to meet customer requirements.

You will collaborate with Product Managers and Sales to discuss product development opportunities and present solutions to customers.

Qualifications

  • Minimum of 3 years of presales experience within the retail industry or equivalent operational retail experience.
  • Experience in e-commerce, point-of-sales and payment solutions.
  • Background of success in supporting both direct and channel sales.
  • Experience in the manufacturing, distribution, or finance industry.
  • Documented experience of giving customer presentations / demonstrations.

Responsibilities

  • Prepare for and conduct software demonstrations along with Sales team.
  • Provide technical expertise by documenting processes and providing work flow analysis in retail opportunities.
  • Consult with sales force to provide solutions to customer requirements.
  • Act as a liaison with the Product Managers to discuss potential product development.
  • Conduct customer and prospect webinars.
  • Up to 50% travel, domestic.

Skills

Presales experience
Retail industry knowledge
E-commerce & POS
Channel sales support
Domestic travel up to 50%

Education

Bachelor's degree or equivalent

Tools

Epicor products
CRM systems

Job description

Epicor is seeking a Presales Solution Engineer for the Retail sector to support the sales team with in-depth technical knowledge of our products in retail use cases. You will prepare and deliver software demonstrations, document processes, and analyze workflows to meet customer requirements.

You will collaborate with Product Managers and Sales to discuss product development opportunities and present solutions to customers.

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