Retail Personal Banker II: Elevate Clients & Growth

Fifth Third Bank; Hammond (IN); On-site; USD 42,000 - 58,000; Full time

Job summary

Fifth Third Bank in Hammond, IN is seeking a Retail Personal Banker II after a 4-8 week onboarding program that includes rotations in Operations and Sales & Service. The role centers on sales development, relationship building, and cross-selling deposits, loans, and fee-based services while delivering exceptional customer service.

You will use consultative sales techniques to identify needs, promote a full range of banking products, and partner with Business Partners to provide holistic

Qualifications

• College degree or work experience providing transferrable skills or combination of education and experience.
• Experience in the financial industry preferred.
• Demonstrated ability to develop comfort level with sales activities designed to acquire new consumer household and small business customers and/or cross-sell to established customers.

Responsibilities

• Use the consultative sales process and Financial Needs Assessment to build a thorough customer profile and identify current and future financial needs.
• Maintain an in-depth knowledge of Retail consumer and small business products/services and recommend appropriate solutions using our value proposition.
• Utilize CAMP and other approved Marketing tools to proactively reach out to customers and set appointments for periodic financial reviews.
• Primarily focused on cross-selling to existing customer base and engaging in outside sales activities.
• Establish close working relationships with assigned Business Partners (Mortgage, Small Business, Commercial and Investment).
• Consistently meet/exceed customer experience and individual/team production goals and enhance year-over-year revenue growth.

Skills

Sales

Customer service

Communication

Financial products knowledge

Teamwork

Education

College degree or equivalent

Tools

CAMP

Job description

Fifth Third Bank in Hammond, IN is seeking a Retail Personal Banker II after a 4-8 week onboarding program that includes rotations in Operations and Sales & Service. The role centers on sales development, relationship building, and cross-selling deposits, loans, and fee-based services while delivering exceptional customer service.

You will use consultative sales techniques to identify needs, promote a full range of banking products, and partner with Business Partners to provide holistic