Retail Personal Banker II - Growth & Relationships

Fifth Third; Lafayette (IN); Hybrid; USD 42,000 - 62,000; Full time

Job summary

Fifth Third Bank in Lafayette, IN, Commerce Place, is seeking a Personal Banker Associate II. The role focuses on consultative sales of deposits, loans, and fee-based services while building customer relationships.

Successful candidates complete a 4-8 week onboarding with rotations and a certification to advance to Retail Personal Banker II. The position emphasizes risk-aware service, cross-selling, and collaboration with Mortgage, Small Business, Commercial, and Investment partners.

Qualifications

• College degree or work experience; transferable skills.
• Ability to develop comfort with sales activities to acquire customers and cross-sell.
• Ability to analyze financial information and perform basic math.
• Strong communication and professional representation of Fifth Third Bank.
• NMLS registration required at the time of employment.

Responsibilities

• Use consultative sales to identify customer needs and potential solutions.
• Maintain knowledge of Retail products and services to recommend appropriate options.
• Proactively reach out to customers for financial reviews and referrals.
• Cross-sell to existing customers and engage in outside sales activities.
• Collaborate with partners to provide holistic financial solutions.

Skills

Sales skills

Customer service

Financial needs assessment

Cross-selling

NMLS registration

Education

College degree or equivalent

Tools

CRM systems

Financial planning tools

Job description

Fifth Third Bank in Lafayette, IN, Commerce Place, is seeking a Personal Banker Associate II. The role focuses on consultative sales of deposits, loans, and fee-based services while building customer relationships.

Successful candidates complete a 4-8 week onboarding with rotations and a certification to advance to Retail Personal Banker II. The position emphasizes risk-aware service, cross-selling, and collaboration with Mortgage, Small Business, Commercial, and Investment partners.