Retail Personal Banker II: Growth & Relationship Expert

Fifth Third Bank, National Association; Virginia; On-site; USD 42,000 - 62,000; Full time

Job summary

Fifth Third Bank is seeking a Retail Personal Banker II candidate for our Indianapolis, IN area. The program includes a 4-8 week onboarding with rotations in Operations and Sales & Service, followed by a certification to perform the role within the Retail Personal Banker family.

The position focuses on consultative sales and relationship building, promoting deposits, loans, and fee-based services, while ensuring strong customer experiences and adherence to risk and policy standards.

Qualifications

• College degree or work experience providing transferrable skills.
• Experience in the financial industry preferred.
• Demonstrated ability to develop comfort level with sales activities to acquire new customers and cross-sell existing customers.
• S.A.F.E. Act registration required at time of employment through NMLS.

Responsibilities

• Use consultative sales process and Financial Needs Assessment to build a customer profile and identify financial needs.
• Maintain knowledge of Retail products/services and recommend solutions.
• Proactively reach out to customers using approved marketing tools and set appointments for financial reviews.
• Cross-sell to existing customers and engage in outside sales activities as directed.
• Refer customers to Business Partners for holistic financial solutions and meet production goals.

Skills

Sales skills

Customer relationship building

Communication skills

Financial calculations

Education

College degree or work experience

Job description

Fifth Third Bank is seeking a Retail Personal Banker II candidate for our Indianapolis, IN area. The program includes a 4-8 week onboarding with rotations in Operations and Sales & Service, followed by a certification to perform the role within the Retail Personal Banker family.

The position focuses on consultative sales and relationship building, promoting deposits, loans, and fee-based services, while ensuring strong customer experiences and adherence to risk and policy standards.