Retail Personal Banker I: Launch Your Banking Career

Fifth Third Bank; Dearborn (MI); On-site; USD 42,000 - 55,000; Full time

Benefits offered by this job

Paid training

Job summary

Fifth Third Bank in Dearborn, MI is seeking a Personal Banker Associate I in East Dearborn. The program includes a 4-8 week onboarding with rotations in operations and Sales & Service, culminating in a certification for the Retail Personal Banker role.

This role emphasizes consultative selling to identify and meet customers' financial needs, cross-selling with partners, handling teller duties, and contributing to a positive customer experience while adhering to risk and compliance standards.

Qualifications

• College degree or work experience providing transferrable skills.
• Experience in the financial industry preferred.
• Demonstrated ability to develop comfort level with sales activities designed to acquire new consumer households and cross-sell to existing customers.

Responsibilities

• Use the consultative sales process and Financial Needs Assessment to build a thorough customer profile and identify needs.
• Cross-sell to existing customer base and engage in outside sales activities.
• Process teller transactions and support platform staff duties.
• Refer customers to partners (Mortgage, Small Business, Commercial, Investment) for holistic solutions.
• Maintain professional conduct and protect customer information.

Education

College degree or work experience providing transferrable skills

Job description

Fifth Third Bank in Dearborn, MI is seeking a Personal Banker Associate I in East Dearborn. The program includes a 4-8 week onboarding with rotations in operations and Sales & Service, culminating in a certification for the Retail Personal Banker role.

This role emphasizes consultative selling to identify and meet customers' financial needs, cross-selling with partners, handling teller duties, and contributing to a positive customer experience while adhering to risk and compliance standards.