Personal Banker I: Training Path to Financial Center

Fifth Third; Dearborn Heights (MI); On-site; USD 42,000 - 55,000; Full time

Job summary

Fifth Third Bank in Dearborn Heights, MI is seeking a Personal Banker Associate I for Telegraph & Lehigh. Selected candidates will complete a 4-8 week onboarding with rotations in operations and Sales & Service, culminating in a certification for Retail Personal Banker roles.

The role emphasizes consultative selling to identify customer needs, cross-selling products, and upholding risk and ethical standards while delivering excellent service.

Qualifications

• College degree or work experience providing transferrable skills, or combination of education and experience.
• Experience in the financial industry preferred.
• Demonstrated ability to develop comfort level with sales activities.
• Must understand advanced math functions for credit and financial analysis.
• S.A.F.E. Act registration required at time of employment.

Responsibilities

• Use consultative sales to build customer profiles and identify financial needs.
• Maintain knowledge of retail products and recommend solutions.
• Reach out to customers for periodic financial reviews and set appointments.
• Cross-sell to existing customers and support outside sales activities.
• Collaborate with partners to provide holistic financial solutions.
• Meet production goals while delivering excellent customer service.

Skills

Sales aptitude

Customer service

Communication skills

Math skills

Education

College degree or equivalent

Tools

NMLS knowledge

Job description

Fifth Third Bank in Dearborn Heights, MI is seeking a Personal Banker Associate I for Telegraph & Lehigh. Selected candidates will complete a 4-8 week onboarding with rotations in operations and Sales & Service, culminating in a certification for Retail Personal Banker roles.

The role emphasizes consultative selling to identify customer needs, cross-selling products, and upholding risk and ethical standards while delivering excellent service.