Retail Personal Banker I — Growth in Financial Solutions

Fifth Third Bank; Fremont Township (MI); On-site; USD 38,000 - 56,000; Full time

Job summary

Fifth Third Bank in Fremont, Michigan, is seeking a Personal Banker I as part of a development program including rotations in operations and Sales & Service. The program certifies participants to perform Retail Personal Banker duties and emphasizes cross-selling and relationship building.

The role involves client interactions, cross-functional referrals, and maintaining confidentiality while meeting performance targets. Training travel is required.

Qualifications

• College degree or work experience providing transferrable skills.
• Experience in the financial industry preferred.
• Ability to develop comfort level with sales activities to acquire customers.
• Must understand advanced math functions for credit/financial analysis.

Responsibilities

• Use the consultative sales process to identify customer financial needs.
• Maintain knowledge of Retail products and recommend solutions.
• Set appointments for periodic financial reviews.
• Cross-sell to existing customers and engage in outside sales.
• Refer customers to business partners for holistic solutions.
• Meet/exceed customer experience and revenue growth goals.
• Guide CSRs on sales and referral processes.
• Open/close Financial Center or Bank Mart as directed.

Skills

Sales aptitude

Customer service

Communication

Mathematical ability

Interpersonal skills

NMLS registration knowledge

Education

College degree or work experience

Job description

Fifth Third Bank in Fremont, Michigan, is seeking a Personal Banker I as part of a development program including rotations in operations and Sales & Service. The program certifies participants to perform Retail Personal Banker duties and emphasizes cross-selling and relationship building.

The role involves client interactions, cross-functional referrals, and maintaining confidentiality while meeting performance targets. Training travel is required.