Retail Personal Banker I: Growth & Advisory Specialist

Fifth Third Bank; Port Huron (MI); On-site; USD 38,000 - 52,000; Full time

Job summary

Fifth Third Bank in Michigan seeks candidates for a Retail Personal Banker I program. Selected individuals complete 4-8 weeks of onboarding with rotations in operations and Sales & Service, culminating in a certification and a chance to become a Personal Banker I in a Financial Center or Bank Mart.

The role focuses on consultative sales to meet customer needs, cross-selling, and delivering high-quality service while processing teller transactions and supporting the platform team.

Qualifications

• College degree or work experience; demonstrated ability with sales activities to acquire customers.
• S.A.F.E. Act registration at time of employment.
• Strong communication and professional appearance; ability to follow Retail policies.

Responsibilities

• Use the consultative sales process and Financial Needs Assessment to identify customer needs.
• Cross-sell to existing customers and engage in outside sales activities.
• Process teller transactions and work as part of the platform staff.
• Build relationships with business partners to provide financial solutions.
• Meet or exceed customer experience and production goals.

Skills

Customer service

Sales skills

Communication skills

Teamwork

Adaptability

Education

College degree or work experience

Job description

Fifth Third Bank in Michigan seeks candidates for a Retail Personal Banker I program. Selected individuals complete 4-8 weeks of onboarding with rotations in operations and Sales & Service, culminating in a certification and a chance to become a Personal Banker I in a Financial Center or Bank Mart.

The role focuses on consultative sales to meet customer needs, cross-selling, and delivering high-quality service while processing teller transactions and supporting the platform team.