Retail Personal Banker I - Growth & Cross-Sell

Fifth Third Bank; Gainesville (GA); On-site; USD 36,000 - 48,000; Full time

Job summary

Fifth Third Bank in Gainesville, GA is seeking candidates for a Retail Personal Banker I after a 4-8 week onboarding program. The role focuses on consultative sales to identify and meet customer financial needs, with rotations in operations and Sales & Service.

You will help acquire new households, deepen relationships, support cross-selling, and work with partners across Mortgage, Small Business, and Commercial teams.

Qualifications

• College degree or work experience with transferable skills.
• Experience in the financial industry preferred.
• Ability to be comfortable with sales targeting new consumers and cross-selling existing customers.
• Understanding of advanced math for credit and financial analysis.
• Professional appearance and communication skills.
• S.A.F.E. Act registration required at employment.

Responsibilities

• Use consultative sales and needs assessment to identify customer financial needs.
• Maintain knowledge of retail products and recommend solutions.
• Proactively reach out to customers and set appointments for reviews.
• Cross-sell to existing customers and engage in outside sales activities.
• Establish relationships with partners (Mortgage, Small Business, Commercial) to provide holistic solutions.
• Meet or exceed customer experience and production goals.

Skills

Sales abilities

Communication skills

Customer service

Math aptitude

Professional appearance

Education

College degree or transferable experience

Tools

CAMP

Job description

Fifth Third Bank in Gainesville, GA is seeking candidates for a Retail Personal Banker I after a 4-8 week onboarding program. The role focuses on consultative sales to identify and meet customer financial needs, with rotations in operations and Sales & Service.

You will help acquire new households, deepen relationships, support cross-selling, and work with partners across Mortgage, Small Business, and Commercial teams.