Retail Personal Banker I: Growth & Consultative Sales

Fifth Third; Dunwoody (GA); On-site; USD 42,000 - 56,000; Full time

Job summary

Fifth Third Bank in Dunwoody, GA is seeking a Retail Personal Banker I completing a 4-8 week onboarding with rotations in operations and Sales & Service. This program leads to a certification and a role focused on consultative sales to identify and meet customer financial needs.

You will work across lobby leadership, aisle time, and tele-consulting to help acquire new households and deepen relationships. The position includes processing teller transactions, collaborating with partner units, and

Qualifications

• College degree or work experience with transferrable skills.
• Experience in the financial industry preferred.
• Ability to develop comfort with sales activities to acquire new consumer households and cross-sell to established customers.
• Demonstrated understanding of advanced math functions for credit and financial analysis.

Responsibilities

• Use the consultative sales process and Financial Needs Assessment to build a thorough customer profile and identify needs.
• Maintain knowledge of Retail products/services and recommend solutions using the value proposition.
• Cross-sell to existing customers and participate in outside sales activities.
• Refer customers to Mortgage, Small Business, Commercial and Investment partners for holistic solutions.
• Meet/exceed customer experience and production goals and contribute to revenue growth.
• Open/close Financial Center or Bank Mart as directed by the Financial Center Manager.

Skills

Consultative sales

Financial Needs Assessment

Cross-selling

Customer relationships

Problem solving

Financial math

Education

College degree or equivalent

Job description

Fifth Third Bank in Dunwoody, GA is seeking a Retail Personal Banker I completing a 4-8 week onboarding with rotations in operations and Sales & Service. This program leads to a certification and a role focused on consultative sales to identify and meet customer financial needs.

You will work across lobby leadership, aisle time, and tele-consulting to help acquire new households and deepen relationships. The position includes processing teller transactions, collaborating with partner units, and