Personal Banker I: Consultative Sales & Customer Growth

Fifth Third; United States; On-site; USD 36,000 - 48,000; Full time

Job summary

Fifth Third Bank seeks a Retail Personal Banker I in Gainesville, GA, to begin with a 4-8 week onboarding and education program, including rotations in operations and Sales & Service. A certification completes training, validating skills for a Retail Personal Banker role.

The position emphasizes consultative sales, acquiring new households, and deepening customer relationships across lobby leadership or aisle time, with travel for training as needed.

Qualifications

• College degree or work experience providing transferrable skills.
• Experience in the financial industry preferred.
• Demonstrated ability to develop comfort level with sales activities designed to acquire new consumer household and small business customers and/or cross-sell to established customers.
• Must understand advanced math functions to analyze credit and financial information.
• Ability to professionally represent Fifth Third Bank in terms of appearance and communication.
• Familiarity with Retail policies and procedures to exercise good judgment.
• S.A.F.E. Act registration at time of employment through NMLS.

Responsibilities

• Use the consultative sales process to build a customer profile and identify financial needs.
• Maintain knowledge of Retail products/services and recommend solutions.
• Reach out to customers and set appointments for financial reviews.
• Cross-sell to the existing customer base and engage in outside sales activities.
• Collaborate with Business Partners (Mortgage, Small Business, Commercial and Investment) to refer customers.
• Meet or exceed customer experience and production goals and contribute to revenue growth.

Skills

Sales abilities

Mathematical aptitude

Communication skills

Professional appearance

Education

College degree or work experience

Job description

Fifth Third Bank seeks a Retail Personal Banker I in Gainesville, GA, to begin with a 4-8 week onboarding and education program, including rotations in operations and Sales & Service. A certification completes training, validating skills for a Retail Personal Banker role.

The position emphasizes consultative sales, acquiring new households, and deepening customer relationships across lobby leadership or aisle time, with travel for training as needed.