Personal Banker I: Build Relationships & Cross-Sell

Fifth Third Bank; Gainesville (GA); On-site; USD 36,000 - 48,000; Full time

Job summary

Fifth Third Bank in Gainesville, GA seeks a Retail Personal Banker I who will complete a 4-8 week onboarding with rotations in operations and sales, culminating in a certification that qualifies for the Personal Banker role.

The position emphasizes consultative sales to identify and meet customer financial needs, with focus on acquiring new households and cross-selling while handling teller transactions and maintaining strong risk controls.

Qualifications

• College degree or work experience (or combination) required.
• Experience in financial services preferred.
• Ability to engage customers with a consultative sales approach.

Responsibilities

• Use consultative sales to build customer profiles and identify financial needs.
• Maintain knowledge of Retail products/services and recommend solutions.
• Reach out to customers using approved tools to set up financial reviews.
• Cross-sell to existing customers and engage in outside sales activities.
• Collaborate with Mortgage, Small Business, Commercial teams for holistic solutions.
• Meet or exceed customer experience and production goals.

Skills

Sales experience

Financial products

Customer service

Communication

Math skills

Travel flexibility

Education

College degree or work experience

Job description

Fifth Third Bank in Gainesville, GA seeks a Retail Personal Banker I who will complete a 4-8 week onboarding with rotations in operations and sales, culminating in a certification that qualifies for the Personal Banker role.

The position emphasizes consultative sales to identify and meet customer financial needs, with focus on acquiring new households and cross-selling while handling teller transactions and maintaining strong risk controls.