Retail Personal Banker I: Consultative Sales & Relationships

Fifth Third Bank; Covington (GA); On-site; USD 36,000 - 48,000; Full time

Job summary

Fifth Third Bank in Covington, GA is seeking a Personal Banker I-in-training who will progress to Retail Personal Banker I after a 4-8 week onboarding and education program. The role emphasizes consultative sales, building customer relationships, and performing teller duties in a fast-paced banking environment.

Rotations in operations and Sales & Service are part of the program. The program includes a certification at the end to qualify for the Retail Personal Banker job family, with a focus on

Qualifications

• College degree or work experience with transferrable skills.
• Experience in the financial industry preferred.
• Demonstrated ability to develop comfort level with sales activities to acquire new customers and cross-sell to existing customers.

Responsibilities

• Use consultative sales to build a customer profile and identify financial needs.
• Maintain knowledge of Retail products and recommend appropriate solutions.
• Schedule appointments for periodic financial reviews using approved tools.
• Assist with teller transactions and support platform staff as needed.

Skills

Sales oriented

Customer service

Communication skills

Bilingual Spanish

Education

College degree or work experience

Tools

NMLS knowledge

Job description

Fifth Third Bank in Covington, GA is seeking a Personal Banker I-in-training who will progress to Retail Personal Banker I after a 4-8 week onboarding and education program. The role emphasizes consultative sales, building customer relationships, and performing teller duties in a fast-paced banking environment.

Rotations in operations and Sales & Service are part of the program. The program includes a certification at the end to qualify for the Retail Personal Banker job family, with a focus on