Retail Personal Banker I – Consultative Sales

Fifth Third Bank; Cumming (GA); On-site; USD 42,000 - 58,000; Full time

Job summary

Fifth Third Bank in Cumming, Georgia seeks a Retail Personal Banker I to start in a 4–8 week on-boarding program with rotations across operations and Sales & Service. You will learn through an education program and certification to progress within the Retail Personal Banker family.

The role focuses on consultative selling to identify and meet customer financial needs, acquire new households, and deepen relationships while also handling teller duties.

Qualifications

• Ability to use consultative selling to identify customer needs.
• Comfort with cross-selling and relationship building.
• Understanding of financial products and services.

Responsibilities

• Build customer profiles using needs assessment to identify financial needs.
• Cross-sell Retail products and deepen existing relationships.
• Assist with teller transactions and support branch operations.
• Develop relationships with customers through in-center and tele-consulting activities.

Skills

Sales ability

Customer service

Communication

NMLS compliance

Education

College degree or work experience with transferrable skills

Job description

Fifth Third Bank in Cumming, Georgia seeks a Retail Personal Banker I to start in a 4–8 week on-boarding program with rotations across operations and Sales & Service. You will learn through an education program and certification to progress within the Retail Personal Banker family.

The role focuses on consultative selling to identify and meet customer financial needs, acquire new households, and deepen relationships while also handling teller duties.