Retail Personal Banker I: Build Relationships & Drive Growth

Fifth Third Bank, N.A.

Dearborn (MI)

On-site

USD 38,000 - 52,000

Full time

4 days ago

Be an early applicant

Get a reply from this employer

Your resume and cover letter, tailored to exactly what they’re hiring for.

Get past ATS filters

Job summary

Fifth Third Bank, National Association in Dearborn, MI, is recruiting for a Retail Personal Banker I. Selected candidates enter a 4–8 week onboarding with rotations in operations and Sales & Service, followed by a certification to perform the Retail Personal Banker role.

The program emphasizes consultative sales and building customer relationships. The position combines teller responsibilities with platform duties, and involves cross-selling, risk awareness, and delivering a high-quality

Qualifications

College degree or work experience providing transferrable skills.
Experience in financial industry preferred.
Demonstrated ability to develop comfort level with sales activities to acquire customers.
Understanding of advanced math for credit and financial information.
Professional appearance and communication.
Knowledge of Retail policies and procedures.
S.A.F.E. Act registration via NMLS (required at employment).

Responsibilities

Use consultative sales process to build customer profiles and identify financial needs.
Maintain knowledge of Retail products and propose solutions.
Reach out to customers using CAMP and set appointments for reviews.
Cross-sell to existing customers and engage in outside sales activities.
Collaborate with Mortgage, Small Business, Commercial and Investment partners to provide holistic solutions.
Meet/exceed customer experience and production goals and drive revenue growth.