Retail Personal Banker I — Start in Consultative Sales & Banking

Fifth Third Bank; Dearborn (MI); On-site; USD 36,000 - 60,000; Full time

Job summary

Fifth Third Bank in Dearborn, MI is launching a Retail Personal Banker I program to train you through 4–8 weeks of onboarding with rotations in operations and Sales & Service. The program certifies you to perform as part of the Retail Personal Banker family, focusing on consultative selling, financial needs assessments, and building relationships with customers and business partners.

Your role includes teller duties and active participation in service delivery.

Qualifications

• College degree or work experience with transferable skills.
• Experience in the financial industry preferred.
• Ability to engage in consultative sales to new and existing customers.
• Strong math skills for credit and financial analysis.
• Professional appearance and communication.
• S.A.F.E. Act registration required (NMLS).

Responsibilities

• Use consultative sales process to identify financial needs.
• Cross-sell to existing customers and engage in outside sales.
• Build relationships with bank partners and refer customers.
• Process teller transactions and participate in Financial Center operations.
• Maintain risk awareness and comply with policies.
• Travel for training as needed.

Skills

Sales skills

Customer service

Communication

Math proficiency

Professional appearance

NMLS SAFÉ Act knowledge

Education

College degree or equivalent

Job description

Fifth Third Bank in Dearborn, MI is launching a Retail Personal Banker I program to train you through 4–8 weeks of onboarding with rotations in operations and Sales & Service. The program certifies you to perform as part of the Retail Personal Banker family, focusing on consultative selling, financial needs assessments, and building relationships with customers and business partners.

Your role includes teller duties and active participation in service delivery.