Personal Banker I: Build Relationships & Financial Solutions

Fifth Third Bank; Royal Oak (MI); On-site; USD 36,000 - 60,000; Full time

Job summary

Fifth Third Bank in Royal Oak, MI is seeking candidates for a Retail Personal Banker I program designed to develop core banking and sales skills through a structured onboarding and rotation in operations and sales & service. After completion, a certification showcases readiness for the Retail Personal Banker role within the Financial Center team.

The position emphasizes consultative selling, building customer relationships, and cross‑selling across banking products while maintaining Bank

Qualifications

• College degree or work experience providing transferrable skills.
• Experience in the financial industry preferred.
• Comfort with sales activities to acquire new customers and cross-sell.
• Understanding of advanced math for credit and financial analysis.
• Professional appearance and strong communication skills.
• Working knowledge of Retail policies and procedures.
• S.A.F.E. Act registration required at employment via NMLS.

Responsibilities

• Use consultative sales to build a customer profile and identify needs.
• Maintain knowledge of Retail products and recommend solutions.
• Reach out to customers and set appointments for financial reviews.
• Cross-sell to existing customers and engage in outside sales activities.
• Partner with Mortgage/Small Businessteams and refer for holistic solutions.
• Meet/exceed customer experience and production goals while managing risk.

Skills

Sales aptitude

Customer service

Communication skills

Financial analysis

Education

College degree or transferable experience

Job description

Fifth Third Bank in Royal Oak, MI is seeking candidates for a Retail Personal Banker I program designed to develop core banking and sales skills through a structured onboarding and rotation in operations and sales & service. After completion, a certification showcases readiness for the Retail Personal Banker role within the Financial Center team.

The position emphasizes consultative selling, building customer relationships, and cross‑selling across banking products while maintaining Bank