Retail Paint Specialist & Customer Advisor

Sherwin-Williams Co.; Chattanooga (TN); On-site; USD 17,000 - 25,000; Full time

Job summary

Sherwin-Williams is hiring a Customer Service Specialist in Chattanooga, TN. You will help wholesale and retail customers, answer questions about products, and recommend solutions to ensure satisfaction and drive sales.

Responsibilities include assisting customers in person and by phone, processing transactions, tinting/mixing products, stocking displays, and meeting monthly/quarterly/yearly sales targets. Multilingual abilities are a plus.

Qualifications

• Must be at least 18 years old.
• Authorized to work in the United States without sponsorship now or in the future.
• Lift and carry up to 50 lbs. frequently and up to 70 lbs. occasionally.
• Willing to work evenings and weekends.
• Internal to Sherwin-Williams, must have at least a 'meets expectations' rating and completed HR Cloud eLearning courses.

Responsibilities

• Ensure high levels of customer satisfaction through excellent sales service.
• Assist customers in person and over the phone by determining needs and presenting appropriate products and services.
• Build productive trust relationships with wholesale and retail customers.
• Process sales transactions accurately and consistently with policies and procedures.
• Follow and achieve sales goals on a monthly, quarterly, and yearly basis.
• Maintain in-stock and presentable condition assigned areas.
• Tint and mix products, as needed, to customer specifications.
• Stock shelves and set up displays.
• Load/unload delivery trucks and assist in deliveries as needed.
• Remain knowledgeable on products offered and discuss available options.

Skills

Customer service

Bilingual (English/Spanish)

Education

High School diploma

Job description

Sherwin-Williams is hiring a Customer Service Specialist in Chattanooga, TN. You will help wholesale and retail customers, answer questions about products, and recommend solutions to ensure satisfaction and drive sales.

Responsibilities include assisting customers in person and by phone, processing transactions, tinting/mixing products, stocking displays, and meeting monthly/quarterly/yearly sales targets. Multilingual abilities are a plus.