Bilingual Paint & Customer Service Specialist

The Sherwin-Williams Company; Nashville (TN); On-site; USD 19,000 - 25,000; Full time

Job summary

The Sherwin-Williams Company in Nashville is seeking a Customer Service Specialist to assist wholesale and retail customers, determine needs, and present suitable Sherwin-Williams products. You will resolve issues promptly, stay informed on product features, and help achieve store sales goals.

Responsibilities include processing transactions, stocking shelves, tinting and mixing products, and supporting deliveries as needed, with a focus on high-quality customer experience.

Qualifications

• Must be at least 18 years old.
• Authorized to work in the United States without sponsorship.
• Able to read, write, comprehend and communicate in English and Spanish.
• Valid, unrestricted driver’s license.
• Able to lift up to 50 lbs frequently and up to 70 lbs occasionally.
• Willing to work evenings and weekends.
• Internal Sherwin-Williams employees must meet performance expectations and HR Cloud eLearning requirements.

Responsibilities

• Deliver excellent customer service in person and by phone.
• Determine customer needs and present appropriate products and services.
• Build trust with wholesale and retail customers and meet sales goals.
• Process sales transactions accurately and in line with policies.
• Maintain in-stock conditions and present displays; assist with deliveries as needed.

Skills

Customer service

Spanish language

English language

Delivery coordination

Education

High School diploma or GED

Job description

The Sherwin-Williams Company in Nashville is seeking a Customer Service Specialist to assist wholesale and retail customers, determine needs, and present suitable Sherwin-Williams products. You will resolve issues promptly, stay informed on product features, and help achieve store sales goals.

Responsibilities include processing transactions, stocking shelves, tinting and mixing products, and supporting deliveries as needed, with a focus on high-quality customer experience.