Bilingual Paint & Customer Service Specialist

The Sherwin-Williams Company; Lenoir City (TN); On-site; USD 17,000 - 22,000; Full time

Job summary

The Sherwin-Williams Company is seeking a Customer Service Specialist in Lenoir City, TN to assist wholesale and retail customers, determine needs, and recommend products. You will handle sales transactions, maintain displays, and stay informed about product features to ensure high customer satisfaction.

Responsibilities include answering questions, processing orders, stocking shelves, tinting and mixing products per customer specs, and supporting deliveries as needed.

Qualifications

• Must be at least 18 years old.
• Authorized to work in the U.S. without sponsorship.
• Able to read, write, and communicate in English and Spanish.
• Ability to lift up to 50 lbs frequently and 70 lbs occasionally.

Responsibilities

• Ensure high levels of customer satisfaction through sales service.
• Assist customers in person and over the phone to determine needs and present products.
• Process sales transactions accurately and follow policies.
• Maintain in-stock presentation and assist in deliveries as needed.
• Stock shelves, tint and mix products per customer specifications.
• Remain knowledgeable on products and opportunities to improve sales.

Skills

Customer service

Sales

Bilingual English/Spanish

Cash handling

Communication skills

Education

High School Diploma or GED

Tools

Cash register

Tinting equipment

Job description

The Sherwin-Williams Company is seeking a Customer Service Specialist in Lenoir City, TN to assist wholesale and retail customers, determine needs, and recommend products. You will handle sales transactions, maintain displays, and stay informed about product features to ensure high customer satisfaction.

Responsibilities include answering questions, processing orders, stocking shelves, tinting and mixing products per customer specs, and supporting deliveries as needed.