Retail Paint Customer Success Specialist

The Sherwin-Williams Company; San Diego (CA); On-site; USD 32,000 - 42,000; Full time

Job summary

The Sherwin-Williams Company in San Diego is seeking a Customer Service Specialist to support store operations and sales. You will engage with both wholesale and retail customers, determine their needs, and recommend the right Sherwin-Williams products and services.

This full-time role requires strong customer service, the ability to lift up to 70 lbs, and flexibility to work evenings and weekends. Experience in paint or related products is a plus.

Qualifications

• Minimum requirements include being at least 18 years old.
• Must be legally authorized to work in the United States without sponsorship.
• Must have a valid, unrestricted Driver's License.
• Must be able to lift up to 70 lbs on occasion.
• Must be willing to work evenings and weekends as needed.

Responsibilities

• Provide high levels of customer satisfaction through excellent sales service.
• Assist customers in person and over the phone by determining needs and presenting products and services.
• Build trustworthy relationships with wholesale and retail customers.
• Process sales transactions accurately and in line with store policies.
• Maintain inventory accuracy and presentable displays; support loading/unloading deliveries.

Skills

Customer service

Retail sales

Cash handling

Spanish language

Delivery coordination

Education

High School diploma

Tools

Tinting equipment

Mixing equipment

Job description

The Sherwin-Williams Company in San Diego is seeking a Customer Service Specialist to support store operations and sales. You will engage with both wholesale and retail customers, determine their needs, and recommend the right Sherwin-Williams products and services.

This full-time role requires strong customer service, the ability to lift up to 70 lbs, and flexibility to work evenings and weekends. Experience in paint or related products is a plus.