Retail Paint & Customer Experience Specialist

The Sherwin-Williams Company; Kenton (OH); Vor Ort; USD 26.000 - 38.000; Vollzeit

Zusammenfassung

The Sherwin-Williams Company in Kenton, OH is hiring a Customer Service Specialist to support store operations and drive sales. You will help wholesale and retail customers determine needs, present appropriate products, and resolve issues to ensure excellent service.

Responsibilities include handling transactions, stocking and displaying items, loading deliveries, and maintaining accurate records while meeting monthly, quarterly, and yearly sales goals.

Qualifikationen

• Must be at least eighteen (18) years of age.
• Must be legally authorized to work in the United States without sponsorship now or in the future.
• Must have a valid, unrestricted Driver's License.
• Must be able to lift up to 50 lbs frequently and up to 70 lbs occasionally.
• Must be willing to work evenings and weekends, with or without accommodation.
• If internal to Sherwin-Williams, at least a 'meets expectations' rating on recent appraisal.
• If internal to Sherwin-Williams, completed HR Cloud eLearning courses required for current position.

Aufgaben

• Ensure high levels of customer satisfaction through excellent sales service.
• Assist customers in person and over the phone by determining needs and presenting appropriate products and services.
• Build productive trust relationships with wholesale and retail customers.
• Process sales transactions accurately and consistently with policies and procedures.
• Follow and achieve sales goals on a monthly, quarterly, and yearly basis.
• Maintain precise work order files and formulas.
• Pull appropriate products from the sales floor or warehouse.
• Tint and mix products, as needed, to customer specifications.
• Stock shelves and set up displays.
• Load/unload delivery trucks.
• Assist in making deliveries, as needed.
• Maintain in-stock and presentable condition assigned areas.
• Remain knowledgeable on products offered and discuss available options.
• Comply with inventory control procedures.
• Suggest ways to improve sales.

Kenntnisse

Customer service

Sales

Communication

Cash handling

Inventory awareness

Multilingual ability

Ausbildung

High School diploma or GED

Tools

Tinting and mixing equipment

Jobbeschreibung

The Sherwin-Williams Company in Kenton, OH is hiring a Customer Service Specialist to support store operations and drive sales. You will help wholesale and retail customers determine needs, present appropriate products, and resolve issues to ensure excellent service.

Responsibilities include handling transactions, stocking and displaying items, loading deliveries, and maintaining accurate records while meeting monthly, quarterly, and yearly sales goals.