Full-Time Paint & Customer Service Specialist

The Sherwin-Williams Company; Fairborn (OH); On-site; USD 19,000 - 27,000; Full time

Job summary

The Sherwin-Williams Company is seeking a Customer Service Specialist for full-time, multi-location roles in Ohio. You will assist customers, drive sales, and ensure high service standards in a busy retail environment.

Responsibilities include processing transactions, stocking displays, tinting/mixing products, and delivering excellent customer care while meeting sales goals. Craves reliability and teamwork across store teams.

Qualifications

• Must be at least eighteen (18) years old.
• Must be legally authorized to work in the United States without sponsorship for employment now or in the future.
• Must have a valid, unrestricted Driver's License.
• Must be able to retrieve material from shelves and lift up to 50 lbs frequently and up to 70 lbs on occasion.
• Must be willing to work all scheduled hours, including evenings and weekends.

Responsibilities

• Ensure high levels of customer satisfaction through excellent sales service
• Assist customers in person and over the phone by determining needs and presenting appropriate products and services
• Build productive trust relationships with wholesale and retail customers
• Process sales transactions accurately and consistently with policies and procedures
• Follow and achieve sales goals on a monthly, quarterly, and yearly basis
• Maintain precise work order files and formulas
• Pull appropriate products from the sales floor or warehouse
• Tint and mix products, as needed, to customer specifications
• Stock shelves and set up displays
• Clean store equipment
• Load/unload delivery trucks
• Assist in making deliveries, as needed
• Maintain in-stock and presentable condition assigned areas
• Remain knowledgeable on products offered and discuss available options
• Comply with inventory control procedures
• Suggest ways to improve sales

Job description

The Sherwin-Williams Company is seeking a Customer Service Specialist for full-time, multi-location roles in Ohio. You will assist customers, drive sales, and ensure high service standards in a busy retail environment.

Responsibilities include processing transactions, stocking displays, tinting/mixing products, and delivering excellent customer care while meeting sales goals. Craves reliability and teamwork across store teams.