Retail Ops Team Lead — Flexible Schedule & Benefits

Northern Tool; Orlando (FL); On-site; USD 22,000 - 31,000; Full time

Benefits offered by this job

Competitive Pay

Flexible Work Schedule

Comprehensive Benefits Package

Generous Employee Discount

Get Paid on Your Terms Daily Pay

Holidays and Time Off

Incentives

Job summary

Northern Tool + Equipment in Orlando, FL is looking for a Retail Operations Team Lead to champion customer service and store efficiency. You will greet customers, manage stock, merchandise shelves, and support day-to-day store operations as part of a collaborative leadership team.

This full-time role offers a competitive hourly rate, benefits for 30+ hours, and a discount on products. Flexibility to work some weekends and holidays is required.

Qualifications

• At least 1 year of retail experience.
• Ability to lead, guide and mentor store employees.
• Flexible availability including weekends and holidays.
• Interest in tools and equipment.
• Excellent communication skills.
• Ability to lift 70 lbs.
• Service-focused mindset.

Responsibilities

• Provide courteous, professional service to best serve the needs of our customers.
• Lead and execute key operational functions to ensure store efficiency, inventory accuracy, and overall store readiness.
• Maintain a neat and orderly store environment including merchandising, planograms, product displays and stocking shelves.
• Lead by example, taking on additional responsibilities as needed.
• Support store leadership by serving as Floor Leader (approx. 25% of time) and opening and closing the store.

Skills

Retail experience

Leadership

Communication skills

Lift 70 lbs

Customer service mindset

Flexible schedule

Job description

Northern Tool + Equipment in Orlando, FL is looking for a Retail Operations Team Lead to champion customer service and store efficiency. You will greet customers, manage stock, merchandise shelves, and support day-to-day store operations as part of a collaborative leadership team.

This full-time role offers a competitive hourly rate, benefits for 30+ hours, and a discount on products. Flexibility to work some weekends and holidays is required.