Retail Operations Lead with Flexible Schedule & Benefits

Northern Tool + Equipment; Midland (TX); On-site; USD 53,000 - 63,000; Full time

Benefits offered by this job

Competitive Pay

Flexible Work Schedule

Comprehensive Benefits Package

Generous Employee Discount

Daily Pay

Holidays and Time Off

Incentives

Job summary

Northern Tool + Equipment is seeking an Operations Manager to oversee store operations, lead a team of cashiers and stockers, and ensure a smooth, safe, and customer-focused environment at our Midland, TX location.

You will hire, train, and manage performance under the direction of the Store Manager, while actively working to minimize inventory shrinkage and protect assets. This role emphasizes leadership, customer service excellence, and efficient process execution.

Qualifications

• High school diploma or equivalent required; 2 years of college or technical training preferred.
• 2 years of related retail experience.
• Previous supervisory experience preferred.
• Ability to lift up to 70 lbs.

Responsibilities

• Deliver knowledgeable customer service while maintaining a store that is clean, safe, and stocked with the products our customers want and need.
• Manage a team of Cashiers and Stockers to drive efficiencies in the execution of all processes and programs related to inventory, merchandising, safety, asset protection, cashiering and money handling to achieve team and overall store goals.
• Under guidance from the Store Manager, facilitate the hiring process, training and performance management for Cashier and Stocking Associates.
• Actively seek to minimize shrinkage of inventory and protect the store against shoplifting and internal theft.
• Serve as Manager on Duty (MOD) as assigned, including being responsible for opening and closing the store according to established policies and procedures.

Skills

Leadership

Customer service

Decision-making

Problem-solving

Supervision

Education

High school education or equivalent

Some college or technical training

Job description

Northern Tool + Equipment is seeking an Operations Manager to oversee store operations, lead a team of cashiers and stockers, and ensure a smooth, safe, and customer-focused environment at our Midland, TX location.

You will hire, train, and manage performance under the direction of the Store Manager, while actively working to minimize inventory shrinkage and protect assets. This role emphasizes leadership, customer service excellence, and efficient process execution.