Store Operations Lead - Flexible Schedule & Benefits

Northern Tool; Midland (TX); On-site; USD 5,300 - 6,700; Full time

Benefits offered by this job

Daily Pay

Health benefits

401(k) matching

Employee discount

Flexible scheduling

Paid holidays

Job summary

Northern Tool + Equipment is seeking an Operations Manager to keep our store running smoothly for customers and teammates. You will lead a team of Cashiers and Stockers, maintain a clean, safe, well-stocked store, and ensure efficient processes aligned with company standards.

Under the Store Manager, you will help hire, train, and coach staff; work to minimize shrinkage; and serve as Manager on Duty, opening and closing per policy. A strong customer service mindset and leadership are essential.

Qualifications

• High school education or equivalent required; 2 years of college preferred.
• 2 years of related retail experience.
• Previous supervisory experience preferred.
• Ability to lead, guide and mentor store employees.
• Strong customer service, decision-making and problem-solving skills.
• Knowledge of tools and equipment appreciated, but not required.
• Ability to lift up-to 70 lbs.

Responsibilities

• Deliver knowledgeable customer service while maintaining a store that is clean, safe, and stocked with the products our customers want and need.
• Manage a team of Cashiers and Stockers to drive efficiencies in inventory, merchandising, safety, asset protection, cashiering and money handling.
• Under guidance from the Store Manager, facilitate the hiring process, training and performance management for Cashier and Stocking Associates.
• Actively seek to minimize shrinkage of inventory and protect the store against shoplifting and internal theft.
• Serve as Manager on Duty (MOD), opening and closing the store according to established policies and procedures.

Skills

Customer service

Leadership

Team management

Decision making

Problem solving

Education

High school diploma

Some college

Technical training

Job description

Northern Tool + Equipment is seeking an Operations Manager to keep our store running smoothly for customers and teammates. You will lead a team of Cashiers and Stockers, maintain a clean, safe, well-stocked store, and ensure efficient processes aligned with company standards.

Under the Store Manager, you will help hire, train, and coach staff; work to minimize shrinkage; and serve as Manager on Duty, opening and closing per policy. A strong customer service mindset and leadership are essential.