Retail Ops Lead - Flexible Hours & Service

Burlington Coat Factory of TX, LP; Mercedes (TX); Sur place; USD 28 000 - 37 000; Plein temps

Avantages offerts par ce poste

Medical, dental and vision coverage

401(k) plan

Paid time off and holidays

Résumé du poste

Burlington Coat Factory of TX, LP is seeking an Operations Service Manager to lead store operations, coach Customer Service and Cashier teams, and ensure efficient, compliant processes in a busy off-price retail environment.

You will partner with the Store Manager, provide staffing support, oversee receiving and inventory accuracy, act as Manager on Duty, and help drive sales while maintaining excellent customer service.

Qualifications

• 3+ years of Retail Management or Store Operations experience.
• Experience leading Customer Service and Cashier teams.
• Ability to work a flexible schedule including weekends and holidays.

Responsabilités

• Lead the Customer Service and Cashier teams, ensuring policy adherence and smooth customer flow.
• Oversee operations and receiving SOPs, manage transfers, debits, and inventory accuracy.
• Act as Manager on Duty, modeling leadership and driving store results.
• Support staffing, sourcing, interviewing, training and succession planning.
• Coordinate with District/Regional management to communicate priorities.

Connaissances

Retail Management

Team Leadership

Operations Planning

Customer Service

Outils

Scheduling software

Reporting software

Description du poste

Burlington Coat Factory of TX, LP is seeking an Operations Service Manager to lead store operations, coach Customer Service and Cashier teams, and ensure efficient, compliant processes in a busy off-price retail environment.

You will partner with the Store Manager, provide staffing support, oversee receiving and inventory accuracy, act as Manager on Duty, and help drive sales while maintaining excellent customer service.