Retail Ops Associate: Inventory, Merch & Guest Experience

ALO; Dallas (TX); On-site; USD 32,000 - 42,000; Full time

Benefits offered by this job

Generous employee discount for Bella++

Free membership to ALO Wellness

Access to streaming fitness and yoga

Competitive medical dental and vision

401K with company matching

Monthly Store Incentives

Clothing Allowance

Free yoga classes at Sanctuaries

Job summary

ALO is seeking an Operations Associate to drive profitability and efficiency across the store. You will work with the Operations & Visual Management team to execute inventory processes, replenishment, shipment, and floor set updates, ensuring accurate product flow and strong visual standards.

This role requires physical movement, teamwork, and a customer-focused mindset, with open availability 32–40 hours per week and the ability to lift up to 50 pounds. Equal opportunity employer.

Qualifications

• 1+ years prior work experience in a client-centric environment.
• Requires constant movement around all areas of store.
• Ability to lift, push, carry or otherwise move up to 50 pounds.
• Passion for customer service and delivering exceptional experiences.
• Self-motivated with a desire to achieve results and excel individually, and as a team.
• Aligns with and embodies ALO’s Guiding Principles

Responsibilities

• Execute inventory management processes effectively with a focus on maximizing inventory accuracy and reducing shrink
• Investigate and root cause inventory accuracy issues, partnering with the General/Store Manager to escalate process or system gaps
• Support execution of key operational functions including shipment, receiving and processing, reverse transfers, sales floor recovery, intra-day sales floor replenishment, floor set updates, and supply management
• Maintain and champion strong visual standards for the sales floor
• Work closely with reporting, budgets, expenses, inventory control, supplies, vendor relationships, technology, and facilities to ensure maintained and maximized
• Support a safe work environment and efficient operation through strong stockroom standards and processes
• Move dynamically on the retail floor to assess and fulfill the needs of the business, team and guests
• Execute company-level operations-focused directives, projects and initiates, in partnership with the Operations & Visual Management team.
• Assists in processing shipment and ensuring product flow; including but not limited to visual merchandising placement and daily replenishment excellence
• Demonstrate strong business acumen by leveraging metrics to support business-driving strategies
• Resolve client needs quickly & effectively ensuring customer satisfaction
• Identify product concerns and communicate inventory needs to support the business goals
• Duties require constant movement in and around the store, including the sales floor and back of house. When not actively assisting guests, this position takes initiative to perform other tasks, as needed, to keep store clean, safe, inviting and operating efficiently.

Skills

Customer service

Inventory management

Visual merchandising

Teamwork

Mobility/physical ability

Job description

ALO is seeking an Operations Associate to drive profitability and efficiency across the store. You will work with the Operations & Visual Management team to execute inventory processes, replenishment, shipment, and floor set updates, ensuring accurate product flow and strong visual standards.

This role requires physical movement, teamwork, and a customer-focused mindset, with open availability 32–40 hours per week and the ability to lift up to 50 pounds. Equal opportunity employer.