Retail Ops Associate - Early-Morning Customer Experience

JCPenney; Killeen (TX); On-site; USD 16,531 - 20,664; Full time

Benefits offered by this job

Medical/dental/vision

Term life insurance

Paid vacation/holidays

401(k) with company match

Associate discount

Job summary

JCPenney in Killeen, TX is seeking an Operations Associate to create an outstanding customer experience by performing operations functions before store opening. This early morning role works with a team to prepare the store and merchandise for the day.

You will handle pricing, signing, stocking, receiving, and backroom organization while supporting omnichannel initiatives and following merchandising plans to ensure customers find the right styles and sizes.

Qualifications

• Customer service focus with ability to assist customers quickly.
• Team-oriented approach to pre-opening operations.
• Strong problem-solving to maintain store standards.

Responsibilities

• Customer Service - assist customers with questions and requests.
• Execute pricing and signing across store merchandise quickly.
• Replenish and restock to ensure available styles and sizes.
• Receive and unload merchandise from trucks to backroom.
• Maintain clean, safe backroom and stockroom standards.
• Support omnichannel efforts including BOPIS, ship from store, returns.
• Implement merchandising plans to uphold standards and flow goods.

Skills

Customer service

Teamwork

Problem solving

Attention to detail

Job description

JCPenney in Killeen, TX is seeking an Operations Associate to create an outstanding customer experience by performing operations functions before store opening. This early morning role works with a team to prepare the store and merchandise for the day.

You will handle pricing, signing, stocking, receiving, and backroom organization while supporting omnichannel initiatives and following merchandising plans to ensure customers find the right styles and sizes.