Retail Operations Associate — Early-Morning Team Player

JCPenney; Pennsylvania; On-site; USD 17,220 - 21,531; Part time

Benefits offered by this job

Associate discount

Medical/dental/vision insurance

Job summary

JCPenney in the United States is seeking an Operations Associate to create an outstanding customer experience by performing essential store operations before opening. This early-morning role works with a team to prepare merchandise and ensure the floor is ready for customers.

Responsibilities include customer service, pricing, replenishment, merchandise receiving, and maintaining backroom standards, with involvement in omnichannel tasks and learning programs to improve efficiency and service.

Qualifications

• Retail experience and strong customer service skills are expected.
• Familiarity with merchandising and pricing processes is beneficial.
• Experience supporting omnichannel initiatives helps in daily tasks.

Responsibilities

• Provide outstanding customer service while assisting shoppers.
• Execute pricing and signing across store to maintain accurate labels.
• Replenish and restock merchandise to ensure size/stock availability for customers.
• Receive and unload merchandise, maintaining backroom organization and safety.
• Support backroom standards and keep stockroom clean and organized.
• Participate in omnichannel tasks including Buy Online Pickup in Store and Ship from Store.

Skills

Customer service

Retail experience

Merchandising

Teamwork

Omnichannel

Tools

POS System

Job description

JCPenney in the United States is seeking an Operations Associate to create an outstanding customer experience by performing essential store operations before opening. This early-morning role works with a team to prepare merchandise and ensure the floor is ready for customers.

Responsibilities include customer service, pricing, replenishment, merchandise receiving, and maintaining backroom standards, with involvement in omnichannel tasks and learning programs to improve efficiency and service.