Retail Operations Supervisor - Drive In-Stock & Team Growth

JCPenney; Arlington (TX); On-site; USD 54,442,752 - 68,053,440; Full time

Benefits offered by this job

Associate discount

401(k) with company match

Medical/dental/vision

Paid vacation/holidays

Job summary

JCPenney in Arlington, TX is seeking an Operations Supervisor to lead store operations, drive in-stock performance, and supervise teammates to deliver exceptional customer service.

You will manage inventory, RFID processes, pricing, signing, and training of associates while upholding safety and performance standards. The role emphasizes accountability, coaching, and achieving shrink and attendance goals.

Qualifications

• Minimum of 2 years retail leadership experience.
• Strong customer service and problem-solving skills.
• Ability to supervise and develop operations associates.

Responsibilities

• Drive store merchandise in-stocks and sales through team leadership.
• Oversee inventory, RFID updates, and pricing/signing workflows.
• Coordinate stockroom activities and vendor/shipping processes with carriers.
• Coach and develop associates; monitor performance and compliance.

Skills

Retail leadership

Customer service

Education

Bachelor's degree

Tools

RFID process

Job description

JCPenney in Arlington, TX is seeking an Operations Supervisor to lead store operations, drive in-stock performance, and supervise teammates to deliver exceptional customer service.

You will manage inventory, RFID processes, pricing, signing, and training of associates while upholding safety and performance standards. The role emphasizes accountability, coaching, and achieving shrink and attendance goals.