Retail Operations Specialist - Cash, Paperwork & Deals

CarMax Inc.; Tinley Park (IL); Presencial; USD 22.000 - 35.000; Jornada completa

Descripción de la vacante

CarMax Inc. in Tinley Park, IL, is seeking a Business Operations Associate to support store operations, handling sales paperwork, auctions, appraisals, and cash functions. You will guide customers through processes, audit documents, and ensure accurate funding documentation.

The role emphasizes teamwork, attention to detail, and strong communication in a fast-paced environment. Flexibility for varied shifts, including nights and weekends, is required.

Formación

• Ability to read, interpret, and record data accurately for compliance and reporting.
• Strong organizational and multitasking skills in a deadline-driven environment.
• Proficiency in Microsoft Office and data entry systems with intermediate PC skills.
• Effective verbal and written communication skills for customer and team interactions.
• Ability to lift up to 20 lbs and work on your feet for extended periods.
• Commitment to confidentiality, integrity, and adherence to CarMax policies.
• Flexibility to work varied schedules, including nights, weekends, and holidays.

Responsabilidades

• Deliver outstanding customer service by greeting customers and guiding them through paperwork processes.
• Process and audit paperwork for retail and wholesale sales, including deal jackets, finance contracts, and DMV documentation.
• Manage auction and appraisal transactions, ensuring accurate titles, payoffs, and proper documentation for funding.
• Handle cash management tasks, including receiving payments, preparing deposits, and maintaining security protocols.
• Train and mentor new associates and support store operations by assisting multiple departments and balancing overflow traffic.
• Perform clerical duties such as filing, data entry, and reconciliation of missing information while maintaining accuracy.
• Follow CarMax EH&S requirements and maintain a clean and orderly work area.

Conocimientos

Data entry

Organization

Attention to detail

Communication

Multitasking

Team collaboration

Herramientas

Microsoft Office

Data entry systems

Descripción del empleo

CarMax Inc. in Tinley Park, IL, is seeking a Business Operations Associate to support store operations, handling sales paperwork, auctions, appraisals, and cash functions. You will guide customers through processes, audit documents, and ensure accurate funding documentation.

The role emphasizes teamwork, attention to detail, and strong communication in a fast-paced environment. Flexibility for varied shifts, including nights and weekends, is required.