Operations & Paperwork Specialist (Cash & Sales)

CarMax Inc.; Merrillville (IN); Vor Ort; USD 21.000 - 32.000; Vollzeit

Zusammenfassung

CarMax Inc. in Merrillville, IN is seeking a Business Operations Associate to support store operations, handle sales paperwork, auctions, and appraisals, and assist multiple departments with a focus on accuracy and efficiency.

You will manage cash, audit documents, and communicate clearly with customers and teams, upholding CarMax standards of transparency and integrity in a fast-paced environment. Experience with data entry and MS Office is preferred.

Qualifikationen

• Data entry and record-keeping with accuracy.
• Proficiency with Microsoft Office and data systems.
• Strong customer service orientation.
• Good written and verbal communication.
• Ability to handle confidential information.

Aufgaben

• Deliver outstanding customer service by greeting customers, answering questions, and guiding them through paperwork processes.
• Process and audit paperwork for retail and wholesale sales, including deal jackets, finance contracts, and DMV documentation.
• Manage auction and appraisal transactions, ensuring titles, payoffs, and proper documentation for funding.
• Handle cash management tasks, including receiving payments, deposits, and security procedures.
• Train and mentor new associates and support store operations across departments.

Kenntnisse

Data entry

Microsoft Office

Customer service

Attention to detail

Communication

Confidentiality

Jobbeschreibung

CarMax Inc. in Merrillville, IN is seeking a Business Operations Associate to support store operations, handle sales paperwork, auctions, and appraisals, and assist multiple departments with a focus on accuracy and efficiency.

You will manage cash, audit documents, and communicate clearly with customers and teams, upholding CarMax standards of transparency and integrity in a fast-paced environment. Experience with data entry and MS Office is preferred.