Retail Operations Specialist

JCPenney; Westland (MI); On-site; USD 19,286 - 23,419; Full time

Benefits offered by this job

Store discount on JCPenney merchandise

Job summary

JCPenney in Westland, MI is seeking an Operations Associate to help create an outstanding customer experience. This is an early morning role where you’ll work with the team to prepare the store before opening.

You will handle pricing/signage, merchandise replenishment, receiving shipments, and backroom organization while supporting omnichannel efforts and learning store processes daily.

Qualifications

• 1–2 years retail experience.

Responsibilities

• Provide customer service at a fast pace, assisting shoppers.
• Execute price changes and signage quickly and accurately.
• Restock and replenish merchandise to keep shelves full.
• Receive and unload shipments and prep backroom stock.
• Maintain clean, organized backroom standards.
• Support omnichannel initiatives (BOPIS, ship from store, returns).
• Help execute merchandising plans and learn store processes.

Skills

Customer service

Pricing & signing

Merchandise replenishment

Omnichannel support

Team collaboration

Job description

JCPenney in Westland, MI is seeking an Operations Associate to help create an outstanding customer experience. This is an early morning role where you’ll work with the team to prepare the store before opening.

You will handle pricing/signage, merchandise replenishment, receiving shipments, and backroom organization while supporting omnichannel efforts and learning store processes daily.