Retail Operations Specialist - Morning Shift

JCPenney; Concord (CA); On-site; USD 23,419 - 28,929; Part time

Benefits offered by this job

Associate discount

Health benefits

Paid holidays

401(k) with company match

Job summary

JCPenney is seeking an Operations Associate to deliver an outstanding customer experience by performing critical operations in the store. This early-morning role supports a team to prepare merchandise and set the store before opening.

You will help customers, handle pricing and signing, restock shelves, unload shipments, and maintain neat backrooms while contributing to omnichannel initiatives and learning opportunities.

Qualifications

• 1–2 years retail experience.
• Strong customer service orientation.
• Ability to operate in a fast-paced environment and maintain store standards.

Responsibilities

• Interact with customers to answer questions and provide assistance.
• Execute pricing and signing across merchandise quickly and accurately.
• Restock and replenish the sales floor to ensure size/style availability.
• Receive, unload, and organize merchandise in backroom and stock areas.
• Maintain clean, safe backroom and stock areas.

Skills

Customer service

Retail experience

Teamwork

Adaptability

Job description

JCPenney is seeking an Operations Associate to deliver an outstanding customer experience by performing critical operations in the store. This early-morning role supports a team to prepare merchandise and set the store before opening.

You will help customers, handle pricing and signing, restock shelves, unload shipments, and maintain neat backrooms while contributing to omnichannel initiatives and learning opportunities.