Early-Morning Store Operations Specialist

JCPenney; Brighton (MI); On-site; USD 17,908 - 23,419; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

Term life insurance

401(k) with company match

Paid vacation/holidays

Job summary

JCPenney in Brighton, MI is seeking an Operations Associate to create an outstanding customer experience through in-store operations. This early-morning role involves working with the team to complete tasks before opening and ensuring merchandise readiness for customers.

Key responsibilities include assisting customers at a brisk pace, updating pricing and signage, replenishing stock, unloading shipments, and supporting omnichannel services. Prior retail experience is preferred.

Qualifications

• Retail experience of 1–2 years.
• Ability to engage customers at a fast pace.
• Strong attention to pricing and signage.
• Willingness to work early morning shifts.

Responsibilities

• Customer Service – engage customers and assist.
• Execute pricing and signing – update ticket prices quickly.
• Replenish and restock the store – prepare merchandise for availability.
• Receive and unload merchandise with co-workers.
• Maintain backroom standards – safe, clean and organized stockroom.
• Support Omnichannel efforts including Buy Online Pickup in Store, Ship from Store, returns, and shipping.

Skills

Customer service

Pricing & signage

Merchandise replenishment

Receiving & unloading

Omnichannel support

Tools

Store operations software

Job description

JCPenney in Brighton, MI is seeking an Operations Associate to create an outstanding customer experience through in-store operations. This early-morning role involves working with the team to complete tasks before opening and ensuring merchandise readiness for customers.

Key responsibilities include assisting customers at a brisk pace, updating pricing and signage, replenishing stock, unloading shipments, and supporting omnichannel services. Prior retail experience is preferred.