Retail Ops Associate - Early Morning & Omnichannel

JCPenney; Traverse City (MI); On-site; USD 17,908 - 23,419; Full time

Benefits offered by this job

Store discount on JCPenney merchandise

Company match 401(k)

Medical, dental, vision insurance

Paid vacation/holidays

Job summary

JCPenney in Traverse City, MI seeks an Operations Associate to create an outstanding customer experience by handling store operations before opening. You’ll move quickly with the team to help customers, adjust prices, stock shelves, unload shipments, and support omnichannel tasks like BOPIS and ship-from-store.

This early morning role emphasizes reliability, speed, and teamwork in a busy retail environment, with opportunities to learn merchandise processes and safety procedures.

Qualifications

• 1–2 years retail experience.
• Early morning availability.

Responsibilities

• Provide excellent customer service in a fast-paced store.
• Execute pricing and signage changes quickly and accurately.
• Replenish, stock, and prepare merchandise for availability.
• Receive and unload merchandise with backroom organization.
• Maintain clean, safe backroom standards.
• Support Omnichannel efforts (BOPIS, Ship from Store, Returns).
• Support merchandise placement and execution per leadership plans.
• Learn and apply new information from peers and training materials.

Skills

Customer service

Pricing & signing

Stock replenishment

Merchandise receiving

Omnichannel support

Team collaboration

Job description

JCPenney in Traverse City, MI seeks an Operations Associate to create an outstanding customer experience by handling store operations before opening. You’ll move quickly with the team to help customers, adjust prices, stock shelves, unload shipments, and support omnichannel tasks like BOPIS and ship-from-store.

This early morning role emphasizes reliability, speed, and teamwork in a busy retail environment, with opportunities to learn merchandise processes and safety procedures.