Retail Operations Maestro — Stockroom & Customer Experience

EXPRESS; Rehoboth Beach (DE); On-site; USD 17,000 - 25,000; Full time

Benefits offered by this job

Medical, pharmacy, dental and vision

401(k) and Roth 401(k) match

Merchandise discount

Paid Time Off

Parental leave

Job summary

PHOENIX Retail, LLC is seeking a Retail Operations Expert for our Rehoboth store. You will help deliver an excellent in-store shopping experience by managing merchandise flow, ensuring product availability and proper sizing, and supporting sales associates.

Responsibilities include stockroom coaching, shipping/receiving, replenishment, pricing coordination and quick, accurate checkout support to customers.

Qualifications

• Education: High School or Equivalent.
• Years of Experience 0 - 2 relevant job experience - minimum 6 months
• Meets defined availability criteria, including nights, weekends and non-business hours
• Proficient in use of technology (iPad, registers)

Responsibilities

• Provide coaching and training for stockroom associates as needed.
• Process shipping and receiving orders according to Express time and efficiency standards.
• Replenish product as needed.
• Process freight and sensor product.
• Maintain a clean and organized stock room to ensure safe and efficient merchandise processing from stock room to floor.
• Coordinate product pricing and markdowns.
• Provide check-out support to customers as needed.
• Process fulfillment transactions quickly and accurately to ensure customer satisfaction.

Skills

Customer service

Verbal and written communication

Team collaboration

Multitasking

Education

High School Diploma or equivalent

Tools

iPad

Registers

Job description

PHOENIX Retail, LLC is seeking a Retail Operations Expert for our Rehoboth store. You will help deliver an excellent in-store shopping experience by managing merchandise flow, ensuring product availability and proper sizing, and supporting sales associates.

Responsibilities include stockroom coaching, shipping/receiving, replenishment, pricing coordination and quick, accurate checkout support to customers.