Retail Operations Pro — Elevate In-Store Experience

EXPRESS; West Palm Beach (FL); On-site; USD 17,000 - 22,000; Full time

Benefits offered by this job

Medical, dental, vision coverage

401(k) and Roth 401(k) with Company  匹

Merchandise discount

Paid Time Off

Parental leave

Job summary

PHOENIX Retail, LLC, operating Express at Palm Beach Outlets, seeks a Retail Operations Expert to enhance in-store shopping experiences by guiding merchandise flow, confirming product availability and sizing, and supporting sales teams.

The role emphasizes coaching stockroom staff, processing shipments, replenishment, pricing coordination, and delivering fast, accurate check-out support while upholding the brand’s customer service standards.

Qualifications

• Education: High School or Equivalent.
• 0–2 years experience minimum 6 months in retail or similar role.
• Availability including nights, weekends and non-business hours.
• Proficient in use of technology (iPad, registers).

Responsibilities

• Provide coaching and training for stockroom associates.
• Process shipping and receiving orders.
• Replenish product to floor as needed.
• Coordinate product pricing and markdowns.
• Provide check-out support to customers.
• Assist with product launches and promotions.
• Support Sales Associates during onboarding and training.

Skills

Customer service

Verbal & written communication

Teamwork

Multitasking

Tech literacy

Education

High School or Equivalent

Tools

iPad

POS registers

Job description

PHOENIX Retail, LLC, operating Express at Palm Beach Outlets, seeks a Retail Operations Expert to enhance in-store shopping experiences by guiding merchandise flow, confirming product availability and sizing, and supporting sales teams.

The role emphasizes coaching stockroom staff, processing shipments, replenishment, pricing coordination, and delivering fast, accurate check-out support while upholding the brand’s customer service standards.