Retail Operations & Service Leader

Burlington Coat Factory Whse. Corp.; Stockbridge (GA); Sur place; USD 29 000 - 39 000; Plein temps

Avantages offerts par ce poste

Competitive wage

Associate discount

Medical, dental and vision coverage

Résumé du poste

Burlington Stores, Inc. is seeking an Operations Service Manager to lead Customer Service and Cashier teams and oversee store operations with a focus on efficiency and exceptional service.

You will coach and develop a team of associates, manage receiving and inventory processes, and partner with leadership to drive sales, shrink control and operational excellence in a fast-paced off-price environment.

Qualifications

• 3+ years of Retail Management or Store Operations experience in off-price, big-box, or similar retail environment.
• Must be able to work a flexible schedule including early mornings, nights, weekends and holidays.
• Ability to lift and move boxes weighing up to 40 lbs.
• Travel may be required from time to time.

Responsabilités

• Lead the Customer Service and Cashier teams, ensuring adherence to policies and protection of assets.
• Provide guidance to Customer Service Supervisors to meet customer service expectations and smooth register flow.
• Oversee the overall execution of store operations and receiving SOPs.
• Manage the receiving process including transfers, debits, damages, and chargebacks and maintain accurate inventory.

Connaissances

Retail Management

Outils

Scheduling software

Description du poste

Burlington Stores, Inc. is seeking an Operations Service Manager to lead Customer Service and Cashier teams and oversee store operations with a focus on efficiency and exceptional service.

You will coach and develop a team of associates, manage receiving and inventory processes, and partner with leadership to drive sales, shrink control and operational excellence in a fast-paced off-price environment.