Retail Operations Pro: Stock, Service & Training

EXPRESS; Buford (GA); On-site; USD 17,000 - 21,000; Full time

Benefits offered by this job

Medical, dental, vision

401(k) and Roth 401(k) match

Merchandise discount

Paid Time Off

Parental leave

Job summary

PHOENIX operates Express and Bonobos brands and seeks a Retail Operations Expert for Mall Of Georgia. The role includes coaching stockroom staff, processing shipments, replenishing merchandise, and assisting customers to ensure a superior shopping experience.

The position requires a high school diploma or equivalent and 0–2 years of experience. Availability for nights and weekends is expected, with proficiency in iPad and registers and strong customer service skills.

Qualifications

• High school education or equivalent required.
• 0–2 years of relevant retail experience, minimum 6 months.
• Ability to work nights, weekends and non-business hours.

Responsibilities

• Provide coaching and training for stockroom associates as needed.
• Process shipping and receiving orders per Express standards.
• Replenish product and maintain organized stock room.
• Assist customers on the sales floor with locating products and online orders.
• Deliver on all aspects of the customer experience model.

Skills

Customer service

Verbal communication

Written communication

Collaboration

Multitasking

Education

High School or Equivalent

Job description

PHOENIX operates Express and Bonobos brands and seeks a Retail Operations Expert for Mall Of Georgia. The role includes coaching stockroom staff, processing shipments, replenishing merchandise, and assisting customers to ensure a superior shopping experience.

The position requires a high school diploma or equivalent and 0–2 years of experience. Availability for nights and weekends is expected, with proficiency in iPad and registers and strong customer service skills.