Retail Operations Pro — Elevate In-Store Experience

EXPRESS; Tulsa (OK); Presencial; USD 17.000 - 22.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Medical, dental and vision coverage

401(k) with Company match

Merchandise discount

Paid Time Off

Parental leave

Descripción de la vacante

PHOENIX is seeking a Retail Operations Expert to join our Express team in Tulsa, OK. The role focuses on delivering an outstanding in-store experience by managing merchandise flow, ensuring product availability and sizing, and supporting the sales floor.

The Operations Expert will coach stockroom staff, process shipping/receiving, replenish stock, and assist with pricing, promotions, and customer checkout to drive satisfaction and loyalty.

Formación

• Education: High School or Equivalent.
• Years of Experience: 0–2 relevant job experience, minimum 6 months.
• Meets availability criteria including nights, weekends and non-business hours.
• Proficient in use of technology (iPad, registers).

Responsabilidades

• Provide great in-store shopping experience by leading merchandise flow and confirming product availability and sizing.
• Coach and train stockroom staff as needed.
• Process shipping and receiving orders per Express standards.
• Replenish product and maintain an organized stock room.
• Coordinate pricing and markdowns across assortments.
• Provide checkout support and assist customers on the sales floor.
• Process fulfillment transactions accurately to ensure customer satisfaction.
• Share information on products, promotions and loyalty programs.

Conocimientos

Customer service

Verbal & written communication

Team collaboration

Multitasking

Educación

High School or equivalent

Herramientas

iPad

Registers

Descripción del empleo

PHOENIX is seeking a Retail Operations Expert to join our Express team in Tulsa, OK. The role focuses on delivering an outstanding in-store experience by managing merchandise flow, ensuring product availability and sizing, and supporting the sales floor.

The Operations Expert will coach stockroom staff, process shipping/receiving, replenish stock, and assist with pricing, promotions, and customer checkout to drive satisfaction and loyalty.