Retail Operations Pro — Stock, Training & CX

Express; Frisco (TX); On-site; USD 19,000 - 25,000; Full time

Benefits offered by this job

Medical coverage

Dental coverage

Vision coverage

401(k)

Roth 401(k)

Merchandise discount

Paid Time Off

Parental leave

Job summary

PHOENIX Retail, LLC in Frisco, TX, operates Express and Bonobos brands and seeks a Retail Operations Expert for the Stonebriar store. You will help provide a great in-store shopping experience by leading merchandise flow, ensuring product availability and sizing, and supporting pricing and promotions.

You will coach stockroom staff, process shipments, replenish stock, assist customers, and train Sales Associates. The role emphasizes customer service and teamwork.

Qualifications

• High School diploma or equivalent.
• 0-2 years relevant retail experience (minimum 6 months).
• Availability including nights, weekends, and non-business hours.
• Proficient with iPad and cash registers.

Responsibilities

• Provide coaching and training for stockroom associates.
• Process shipping and receiving orders per Express standards.
• Replenish product and manage pricing/markdowns.
• Assist customers on the sales floor and at checkout.
• Support product launches and customer experience initiatives.
• Ensure clean, organized stock room and efficient merchandise flow.

Skills

Customer service

Communication

Teamwork

Multitasking

Education

High School or Equivalent

Tools

iPad

Registers

Job description

PHOENIX Retail, LLC in Frisco, TX, operates Express and Bonobos brands and seeks a Retail Operations Expert for the Stonebriar store. You will help provide a great in-store shopping experience by leading merchandise flow, ensuring product availability and sizing, and supporting pricing and promotions.

You will coach stockroom staff, process shipments, replenish stock, assist customers, and train Sales Associates. The role emphasizes customer service and teamwork.