Store Operations Specialist

Express; Village of Valley Stream (NY); On-site; USD 49,594,000 - 68,880,000; Full time

Benefits offered by this job

Medical coverage

Dental coverage

Vision coverage

401(k) with Company match

Merchandise discount

Paid Time Off

Parental leave

Express merchandise discount

Learn & Earn incentive program

Job summary

PHOENIX Retail, LLC is seeking a Retail Operations Expert to join our Express and Bonobos team at Green Acres Mall in Valley Stream, NY. You will help ensure a great in-store shopping experience by coordinating merchandise flow, stock availability, and size accuracy.

The role emphasizes coaching stockroom staff, processing shipments, replenishing stock, pricing coordination, and providing friendly customer service on the sales floor.

Qualifications

• Education: High School or Equivalent.
• 0–2 years of retail experience with minimum 6 months.
• Availability including nights, weekends and non-business hours.
• Proficient in using technology (iPad, registers).

Responsibilities

• Provide coaching and training for stockroom associates.
• Process shipping and receiving orders per standards.
• Replenish product as needed and maintain stock room.
• Coordinate product pricing and markdowns.
• Assist customers on sales floor and support experience.
• Support onboarding and training of Sales Associates.

Skills

Customer service

Verbal communication

Written communication

Team collaboration

Multitasking

Tech proficiency

Education

High School or Equivalent

Tools

iPad

Registers

Job description

PHOENIX Retail, LLC is seeking a Retail Operations Expert to join our Express and Bonobos team at Green Acres Mall in Valley Stream, NY. You will help ensure a great in-store shopping experience by coordinating merchandise flow, stock availability, and size accuracy.

The role emphasizes coaching stockroom staff, processing shipments, replenishing stock, pricing coordination, and providing friendly customer service on the sales floor.