Retail Operations Leader – Inventory, Merch & Coaching

Sephora USA, Inc; Anchorage (AK); On-site; USD 36,000 - 41,000; Full time

Job summary

Sephora Anchorage is hiring an Operations Leader to drive operational excellence at AK-Anchorage (0788). You will lead the store's operations team, oversee inventory and merchandising, and coach colleagues to deliver an exceptional client experience.

This full-time, hourly role requires hands-on leadership, strong attention to detail, and the ability to manage replenishment, order fulfillment, and brand presentation.

Qualifications

• Minimum 2 years of leadership experience in similar retail operations.
• Ability to coach and develop teams toward goals.
• Strong attention to detail and organizational skills.
• Excellent communication and interpersonal abilities.
• Physical ability to lift up to 50 pounds.

Responsibilities

• Lead with impact: oversee inventory management, replenishment, order fulfillment, and ensure operational standards.
• Drive brand presentation: lead visual merchandising, events, and store maintenance to uphold Sephora’s brand.
• Support client experience: partner with the team to deliver exceptional service and meet store goals.
• Coach and develop: train team members to grow their careers and improve performance.
• Foster inclusivity and teamwork: promote a culture of openness and accountability.
• Uphold Sephora standards: follow policies and ensure a safe, enjoyable shopping environment.

Skills

Leadership

Inventory management

Coaching

Customer service

Merchandising

Communication

Job description

Sephora Anchorage is hiring an Operations Leader to drive operational excellence at AK-Anchorage (0788). You will lead the store's operations team, oversee inventory and merchandising, and coach colleagues to deliver an exceptional client experience.

This full-time, hourly role requires hands-on leadership, strong attention to detail, and the ability to manage replenishment, order fulfillment, and brand presentation.