Operations Leader - Elevate Retail Experience & Brand

Sephora; Anchorage (AK); Hybrid; USD 36,000 - 41,000; Full time

Benefits offered by this job

Inclusion & Belonging

Meaningful rewards

Healthcare benefits

Job summary

Sephora Hong Kong Ltd. in Anchorage, AK, is seeking an Operations Leader to drive store operations, oversee inventory and merchandising, and coach the team toward exceptional client experiences.

In this full-time, hourly role, you will lead with impact, ensure brand standards, and promote an inclusive culture while meeting store goals. The position requires 2+ years of leadership in retail or hospitality and physical ability for stocking duties.

Qualifications

• Minimum 2 years of leadership experience in retail operations or hospitality.
• Proven ability to lead, coach, and develop teams to achieve goals.
• Strong attention to detail with problem-solving and organizational skills.
• Ability to manage inventory, scheduling, and store standards.
• Excellent communication and interpersonal skills.
• Physical ability to lift and carry up to 50 pounds as needed.

Responsibilities

• Lead with impact by overseeing inventory management, replenishment, and order fulfillment.
• Drive brand presentation through visual merchandising and store maintenance.
• Support client experience by delivering exceptional service and achieving store goals.
• Coach and develop team members to build a fulfilling career at Sephora.
• Foster inclusivity and teamwork to promote a culture of accountability.
• Uphold Sephora standards and policies to ensure a safe, enjoyable shopping environment.

Skills

Leadership

Team coaching

Inventory management

Visual merchandising

Customer service

Problem-solving

Time management

Communication

Job description

Sephora Hong Kong Ltd. in Anchorage, AK, is seeking an Operations Leader to drive store operations, oversee inventory and merchandising, and coach the team toward exceptional client experiences.

In this full-time, hourly role, you will lead with impact, ensure brand standards, and promote an inclusive culture while meeting store goals. The position requires 2+ years of leadership in retail or hospitality and physical ability for stocking duties.