Retail Operations Leader: Coach Teams & Elevate Experience

Sephora; Albuquerque (NM); On-site; USD 33,000 - 39,000; Full time

Benefits offered by this job

Healthcare benefits

Wellbeing benefits

Job summary

Sephora in Albuquerque, NM is seeking an Operations Leader to drive store performance and client experience. You will lead the operations team, manage inventory and merchandising, and coach staff to perform at their best.

The role emphasizes leadership, collaboration, and adherence to Sephora standards in a fast-paced retail setting. Evening and weekend availability is expected as part of a full-time schedule.

Qualifications

• Minimum 2 years of leadership experience in retail operations or hospitality.
• Proven ability to lead, coach, and develop teams to achieve goals.
• Strong attention to detail with problem-solving and organizational skills.
• Effective time management in a dynamic environment.
• Excellent communication and interpersonal skills.

Responsibilities

• Oversee inventory management, replenishment, order fulfillment, and ensure operational standards.
• Lead visual merchandising, promotions, and store maintenance to uphold Sephora’s brand and drive sales.
• Collaborate with the team to deliver exceptional client service and achieve store goals.
• Coach and develop team members on processes, selling behaviors, performance metrics, and company initiatives.
• Promote inclusivity and teamwork, fostering a culture of openness and accountability.
• Uphold Sephora standards and contribute to a safe, enjoyable shopping experience.

Skills

Leadership

Operations management

Retail knowledge

Coaching

Communication

Problem solving

Job description

Sephora in Albuquerque, NM is seeking an Operations Leader to drive store performance and client experience. You will lead the operations team, manage inventory and merchandising, and coach staff to perform at their best.

The role emphasizes leadership, collaboration, and adherence to Sephora standards in a fast-paced retail setting. Evening and weekend availability is expected as part of a full-time schedule.