Retail Operations Leader: Elevate Store Experience

LVMH; Albuquerque (NM); Hybrid; USD 33,000 - 39,000; Full time

Benefits offered by this job

Healthcare benefits

Job summary

Sephora in Albuquerque, NM is seeking an Operations Leader to drive store operations, oversee inventory and merchandising, and coach a team to deliver an exceptional client experience. This role is Full Time, hourly, and non-exempt, with emphasis on leadership and store standards.

You will lead the operations team, manage stock and promotions, and partner with peers to meet store goals while upholding Sephora’s standards and inclusive culture.

Qualifications

• Minimum 2 years of leadership experience in a similar role, preferably in retail operations or hospitality.
• Proven ability to lead, coach, and develop teams to achieve goals.
• Strong attention to detail with excellent problem-solving and organizational skills.
• Effective time management and ability to prioritize in a dynamic environment.
• Excellent communication and interpersonal skills.
• Skilled at motivating teams and fostering a collaborative, goal-driven culture of accountability and success.
• Physically able to lift and carry up to 50 pounds as needed.

Responsibilities

• Lead with impact by overseeing inventory management, replenishment, order fulfillment, and maintaining standards.
• Drive brand presentation through visual merchandising, events, and store upkeep to support sales.
• Support client experience by partnering with the team to deliver outstanding service and hit store goals.
• Coach and develop team members to create meaningful career paths within Sephora and align with operations processes and initiatives.
• Foster inclusivity and teamwork by promoting open, empowering culture.
• Uphold Sephora standards by following policies and ensuring a safe, enjoyable shopping environment.

Skills

Leadership experience

Retail operations

Coaching & development

Communication

Problem solving

Time management

Team motivation

Job description

Sephora in Albuquerque, NM is seeking an Operations Leader to drive store operations, oversee inventory and merchandising, and coach a team to deliver an exceptional client experience. This role is Full Time, hourly, and non-exempt, with emphasis on leadership and store standards.

You will lead the operations team, manage stock and promotions, and partner with peers to meet store goals while upholding Sephora’s standards and inclusive culture.