Retail Operations Leader: Growth & Team Impact

Talbots; Charlotte (NC); On-site; USD 42,000 - 54,000; Full time

Benefits offered by this job

Generous merchandise discount 50-70%

Growth opportunities

Incentive opportunities

Referral incentives

Job summary

Talbots Morrison NC is seeking an experienced retail leader to manage daily store operations and coach a team to deliver exceptional customer experiences. You will drive sales, maintain visual standards, plan floor sets, and ensure service excellence across all touchpoints.

As a strong communicator and mentor, you will empower associates, schedule effectively, and uphold company policies while adapting to a fast-paced environment.

Qualifications

• Two+ years in specialty retail with emphasis on store ops or visual merchandising.
• Customer-centric approach driving sales and service excellence.
• Educator and mentor role to inspire team members.

Responsibilities

• Create hospitality culture through exceptional customer experiences.
• Provide meaningful service that promotes products and builds brand relationships.
• Achieve sales and service metrics through clientelling and outreach.
• Lead team with ownership of store operations and floor sets.

Skills

Leadership

Customer service

Coaching

Communication

Teamwork

Organization

Scheduling

Adaptability

Tools

POS/iPad/handheld systems

Job description

Talbots Morrison NC is seeking an experienced retail leader to manage daily store operations and coach a team to deliver exceptional customer experiences. You will drive sales, maintain visual standards, plan floor sets, and ensure service excellence across all touchpoints.

As a strong communicator and mentor, you will empower associates, schedule effectively, and uphold company policies while adapting to a fast-paced environment.