Retail Operations Leader | Growth & Customer Experience

Talbots; Bellevue (WA); On-site; USD 44,000 - 55,000; Full time

Benefits offered by this job

Comprehensive benefits

Discounts: 50%+

Referral incentive program

Travel and event discounts

Job summary

Talbots in Bellevue, WA is seeking an experienced retail leader to oversee store operations and visual merchandising. You will coach and develop the team, maintain exceptional customer service, and ensure marketing standards are executed in windows, floor sets, and interior displays.

The role requires a professional, organized approach, strong communication, and the ability to work in a fast-paced environment.

Qualifications

• Two or more years of specialty retail experience with emphasis on store operations and/or visual merchandising.
• Educator, coach and mentor that inspires team associates.
• Organized and strategic with the ability to make independent decisions.
• Clear communicator of business-related information and brand initiatives.

Responsibilities

• Create and sustain a culture of hospitality through exceptional customer experiences.
• Lead and coach the team to achieve sales and service metrics.
• Plan, execute and lead floor sets, displays, recalls, markdowns and interior marketing.
• Educate and reinforce brand standards and company policies.
• Balance operational and selling energy with scheduling and task prioritization.

Skills

Store leadership

Customer service

Coach/mentor

Organized

Communication

Tech aptitude

Adaptability

Team collaboration

Tools

POS systems

iPad training

Job description

Talbots in Bellevue, WA is seeking an experienced retail leader to oversee store operations and visual merchandising. You will coach and develop the team, maintain exceptional customer service, and ensure marketing standards are executed in windows, floor sets, and interior displays.

The role requires a professional, organized approach, strong communication, and the ability to work in a fast-paced environment.